The impact of hindsight

8 things former "bankers" wish they'd known when working for a firm

Leading your financial services firm into the future

Hindsight is a gift, but it can also be frustrating. Often, you could have done things in different, maybe better, ways. We asked our former "bankers" what they would do differently knowing what they now know.

8 key takeaways to help you lead

Understanding each other’s roles matters: Build trust, collaboration, and morale – all things that impact results.
Appreciate other business models: “If it’s not broken, why fix it?” But what if what works, isn’t working as well as it could?
Technology learning pays dividends: "I wish I’d taken the time to ask more questions and share more of my goals.” - Russ Popeil
Language changes everything: Often business leaders and IT leaders are working towards the same goal, but the difference in terminology leaves both sides frustrated.
Culture impacts success: “I wish I understood how the culture of the bank impacted employee morale and validated their contributions.” –Mahen Singh
Great ideas truly come from everywhere: It’s true. You don’t know what you don’t know and no matter how high your IQ and EQ are, you only have your perspective – unless you truly listen to others.

Ask more questions: Questions are a sign of strength. When you don’t have people asking questions, even on leadership decisions, it may be time to worry.
Knowledge is power only when it is shared: “The transparency in information-sharing truly allows an organization to develop the best client outcomes. You get better ideas, people understand the full picture, and they become more invested in the work.” –David Lee

It’s clear that getting teams to think outside their specific day-to-day role and see the bigger picture can have a great impact. What other adjustments can you make?

Read the full article here

Which could you be taking a different approach on?

Understanding each other’s roles.
Appreciate other business models.
Technology learning pays dividends.
Language changes everything.
Culture impacts success.
Great ideas truly come from everywhere.
Ask more questions.
Knowledge is power only when it is shared.