WHAT'S HOLDING BANKS BACK
The hierarchy and organizational models. How they measure success by division or group and some concerns about the changing landscape. There is a nervousness about the industry's new direction and how that impacts roles and livelihoods. Being able to collaborate and work together towards common goals makes a big difference. Teams have great ideas, but executing it within the legacy hierarchy is challenging.
WHAT I WISH I KNEW IN MY FSI DAYS
That networks and relationships are critical. You can’t underestimate the relationships you build. As a young person, I didn’t realize that as much as I realize and appreciate it now. I would have worked even more effectively by focusing on those relationships. Slowing down to invest time with the teams so they truly understand, and buy in, to the vision makes a big impact.
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